LIVERMORE POLICE DEPARTMENT
CUSTOMER SATISFACTION SURVEY
RATING SCALE
Excellent
Satisfactory
Poor
5
4
3
2
1
1.
Your ability to obtain assistance from the police department was:
Rating
5
4
3
2
1
(Click One)
comments:
2.
The assistance you received from the Dispatcher, Records Clerk or Call Taker was:
Rating
5
4
3
2
1
(Click One)
comments:
3.
The time it took for an Officer to respond to your call was:
Rating
5
4
3
2
1
(Click One)
comments:
4.
How would you describe the service you received from the
Officer / Community Service Specialist
Rating
5
4
3
2
1
(Click One)
comments:
5.
How would you describe the Officer's / Community Service Specialist's willingness to assist you in solving your problem? Rating
Rating
5
4
3
2
1
(Click One)
comments:
6.
The Officer's / Community Service Specialist's efforts to assist you were:
Rating
5
4
3
2
1
(Click One)
comments:
7.
How would you rate your overall satisfaction with the service from the Livermore Police?
Rating
5
4
3
2
1
(Click One)
comments:
If not satisfied, how could we improve?
Additional Comments:
Name/Contact Information (Not required may remain anonymous)